At PerficientApp, customer satisfaction is our priority. This Refund and Returns Policy outlines the terms for returning products and requesting refunds, ensuring a seamless and transparent process for our valued customers.

1. Eligibility for Returns

• Items can be returned within 30 days of delivery.
• Products must be unused, in their original condition, and include all packaging and accessories.
• Certain items (e.g., personalized goods or perishable items) may not be eligible for returns unless defective or damaged.

2. Refund Process

• Refunds will be processed once the returned product has been inspected and approved.
• Refunds will be issued to the original payment method.
• Processing times may vary depending on your payment provider.

3. Return Procedure

• Contact our Customer Support team to initiate a return.
• Provide your order details, receipt, and reason for return.
• You will receive instructions on how to ship the item back to us.

4. Non-Refundable Items

• Products damaged due to misuse or improper handling.
• Sale or clearance items are typically non-refundable unless defective.

5. Exchange Policy

• Exchanges are allowed for defective or incorrect items.
• If a replacement is unavailable, you may opt for a refund.

6. Shipping Costs

• Shipping costs for returns are the responsibility of the customer unless the return is due to an error on our part.
• In cases of approved refunds, initial shipping fees are typically non-refundable.

7. Contact Us

If you have any questions or need assistance, please contact our Customer Support:

• Email: info@perficientapp.store
• Phone: +1 8154271148

We are committed to providing a hassle-free return and refund process. Your trust and satisfaction are important to us.